(800) 253-3111
·
info@merrillusa.com
·
support@merrillusa.com
·
M-F: 8A-5P
(800) 253-3111
·
info@merrillusa.com
·
support@merrillusa.com
·
M-F: 8A-5P

BUILDING BUSINESS

Merrill & Associates builds the voice of your business

Our industry Mavens can help you chart a vision based on the best available technology for your call center. Your voice goes beyond the spoken word and equipment used to facilitate communication.

Voice, video, data communications, SMS, web services, these are all aspects of your business voice that require thoughtful design and management. Whether your business involves reaching out to customers, partners, or staff, Merrill and Associates integrates the unique blend of infrastructure and services needed to give your business voice the quality, resonance and amplitude needed to optimize your message and reach the eyes and ears you need to reach.

From your contact center, enterprise telephony platforms, or your data network, Merrill and Associates builds the voice of your business.

Consulting Services

We participate equally well in both Fixed Price and Time and Material engagements that are focused on helping you develop enterprise telephony, contact center, network and data center environments into top of class communications tools.

Social Media

Managing your company’s social media presence in addition to taking advantage of social media opportunities and leverage new ways to drive more revenue, improve profit margins, and increase customer loyalty.

Network Services

Network Services are about optimizing network performance and efficiency. Whether voice circuits into the cloud, private point-to-point datacomm, or a network of MPLS nodes, we understand how and why one option is superior to the others.

Hosted Services

From a cost and capability standpoint; often times the superior choice is to utilize hosted services. Being able to respond to business opportunities without the responsibility of deploying and maintaining a supporting infrastructure can be a powerful business advantage.

Virtualization

Virtualization in the data center leads to universality and is therefore a foundation of the future business voice. Protocols, practices, and procedures are reduced to common denominators which are then wielded in unique and meaningful ways to support the conduct of business.

USING CLOUD FOR YOUR BUSINESS