(800) 253-3111
·
info@merrillusa.com
·
support@merrillusa.com
·
M-F: 8A-5P
(800) 253-3111
·
info@merrillusa.com
·
support@merrillusa.com
·
M-F: 8A-5P

HOSTED SERVICES

A cloud communications solution that works the way you do, where you do, is no longer the wave of the future — it’s here, now. Avaya Cloud Office® by Ring Central is more than just a phone system; it’s a versatile, unified communications solution using the power of cloud.

What to Know About Cloud Communications Platforms

Today’s businesses are evolving their processes, from figuring out how to hire and onboard new talent both in-office and remotely, to finding the most effective ways to communicate with a disparate set of departments, employees, and even customers on day-to-day tasks. A cloud communications platform provides everything employees need to be effective communicators, all on a single device, from anywhere they may be. This simplification in communications not only allows for smoother operations across an organization, but also delivers greater cost savings.

Functionality for Companies of All Sizes

If you talk to the leading businesses with the most cohesive and efficient processes today, they all use some form of cloud communications. Calling, chatting, and meeting is easier when you can combine what may be a spawl of communication modes into a single, easy-to-use tool, bringing a unified functionality to both in-person and remote workers. Businesses find that they can easily revolutionize their communications system just by putting a holistic platform in place.

Plus, the new way of working has arrived, whether that means completely remote or a hybrid work arrangement. And life has, in some ways, never been easier. Removing the commute to and from the office has allowed workers to not only get back extra time but to also become more productive during their work hours. Happier people means more engaged employees — and that’s good for business.

Analytics and Integrations

Identify opportunities with industry-leading
analytics and add in the apps your teams need.

RINGCENTRAL MVP ANALYTICS

Access rich insights in real-time

• Data for IT, sales, marketing, and HR teams
• Live and historical quality-of-service reports
• Customizable dashboards
• Comprehensive alerts

RINGCENTRAL INTEGRATIONS

Optimize existing workflows

• Microsoft 365 and Google Workspace integrations
• CRM plug-ins
• Open APIs
• Compliant archiving